QUALITY Approach: Management commitment

LASELEC is a company committed to the conception, production, and supply of innovative industrial systems with a particular focus regarding laser technologies. Our entire range of products and services are offered to our industrial clients globally.

In an effort to satisfy our customer’s expectations worldwide and to sustain our continuous growth and development; LASELEC continues to engage its organization to focus on a QUALITY approach led by the application of ISO 9001 version 2008.

Our Quality Policy and General Quality Targets are as follows:

•  To guarantee the highest availability rate of our systems, worldwide.  
• Through continuous improvement and measuring the performance of our conceived processes in order to ensure “reasonable business process”.  
• By implementing a strict control upon the manufacturing process.  
• By controlling the level and quality of professional training in our personnel as well as the end-users training for our systems.  
• By ensuring the best organization for service to our customers while integrating reactivity, traceability, and adaptability.

• To utilize our innovation to strengthen our position and capture new markets.
• Through setting up an active innovation policy, including partnerships with research institutions, participating in international research programs, and measuring the resulting performance in quantity and quality.
• Through creating a team in charge of technological intelligence so that we may constantly monitor and assess the technological developments and processes implemented throughout the company.  
  

• Persuasive communication  
• Through our reactive and competitive communication and marketing policy supplemented with an on-going evaluation of its effectiveness.  
  
  

I am personally committed to bringing my entire support along with the manpower and material resources necessary to implement this policy.  

I personally appoint Valérie HAVARD, assisted by the guidance committee and the PARTITIO Company, as Quality Liaison. She will develop, implement, improve and monitor the quality system procedures; she will also make the personnel aware of customer requirements (expectations), develop the culture of quality and report on the performance of the system.  

I ask all company personnel to become involved in the quality program and its policies in order to insure the success in obtaining and maintaining the ISO 9001 certification.

Eric DUPONT
CEO  

31 March 2009